B2B Service Business
Before:
- The business was entirely referral-driven.
- No digital presence. No documented SOPs. Founder was doing client handling, hiring, and strategy.
After:
- Designed org chart with defined roles
- Implemented ClickUp for task tracking and Zoho for CRM
- Created SOPs for sales, support, and onboarding
Results in 90 Days:
- Website + SEO generated 9 inbound leads
- 50% of tasks shifted to automation tools
- Founder stepped out of daily ops and appointed mid-level ops manager
Add-on Line:
We’ve done this across several businesses — from manufacturers and D2C brands to service providers.
We only shared 3 here.
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D2C Food Brand
Before:
- Marketing spend was increasing. ROAS was dropping.
- No clarity on which channel was working. The team lacked KPIs. The founder was doing marketing blindly.
After:
- Repositioned messaging using competitor benchmarking
- Created channel-wise ROI tracker
- Fixed supply chain delays through SOPs
Results in 90 Days:
- 35% drop in product wastage
- ROAS improved from 1.3x → 2.1x
- Weekly firefighting meetings dropped from 9 to 2
Manufacturing Unit (Industrial Equipment)
Before:
- The founder was handling sales, operations, and team onboarding himself.
- Despite steady orders, profits weren’t growing. Team was busy, but not aligned.
After:
- Identified 3 redundant processes causing delivery delays
- Mapped roles and introduced a 2-layer team structure
- Implemented CRM for lead tracking and follow-ups
Results in 90 Days:
- Saved ₹1.2L/month in operational leakage
- 3 hours/day saved for founder
- Onboarded 2 team leads to decentralize decisions