Before:
- The founder was handling sales, operations, and team onboarding himself.
- Despite steady orders, profits weren’t growing. Team was busy, but not aligned.
After:
- Identified 3 redundant processes causing delivery delays
- Mapped roles and introduced a 2-layer team structure
- Implemented CRM for lead tracking and follow-ups
Results in 90 Days:
- Saved ₹1.2L/month in operational leakage
- 3 hours/day saved for founder
- Onboarded 2 team leads to decentralize decisions